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Stop losing $8K/month per uncredentialed clinician

Credentialing for mental health group practices

Track every provider, payer, and deadline in one place so clinicians get paneled faster and your practice stops losing revenue to credentialing gaps.

  • AI parses your documents — upload a license and watch it auto-fill
  • Automatic alerts for license renewals, CAQH, and malpractice expirations
  • Bulk import providers from a spreadsheet in minutes, not hours

The only credentialing platform built specifically for mental health group practices

Provider Status Grid/ All Providers
ProviderAetnaBCBSUnited
Dr. Sarah ChenPaneledPendingPaneled
Dr. James RiveraPaneledPaneledExpiring Soon
Dr. Priya PatelPendingNot StartedPending
Dr. Marcus ThompsonPaneledPendingExpired

The average mental health practice loses $8,000–$15,000 per month for every uncredentialed clinician.

Based on industry estimates for out-of-network revenue loss

Credentialing shouldn't run on spreadsheets and sticky notes

Who Credana is for

  • Outpatient mental health group practices — therapy, psychiatry, behavioral health
  • 3–20 clinicians managing their own insurance panels
  • Practice owners, office managers, or credentialing admins juggling multiple providers and payers

What it replaces

  • Google Sheets or Excel tracking providers × payers with no real-time status
  • CAQH, NPPES, PECOS, and payer portals open in different browser tabs
  • Email threads, sticky notes, and calendar reminders for expirations
  • Expensive credentialing services charging $200–$500 per provider per payer

What you get

  • AI-powered document parsing — upload a license, COI, or DEA cert and Credana extracts the data automatically
  • Provider profiles with NPI, licenses, CAQH tracking, and credential management
  • Payer panel management with per-carrier document requirements and application tracking
  • Document vault for every license, COI, W-9, board cert, and DEA certificate
  • Auto-generated task checklists when you start a new credentialing application
  • Expiration email alerts — never miss a license renewal, CAQH re-attestation, or malpractice deadline
  • Bulk provider import from CSV or Excel — migrate off spreadsheets in minutes
  • CAQH credential packets — generate and email provider summaries with one click
  • Activity log for compliance, audits, and team handoffs

How Credana works

1

Import your team

Bulk import providers from a spreadsheet or add them one by one. AI parses uploaded documents to auto-fill credentials.

2

Start credentialing

Select a payer, and Credana generates a task checklist based on that carrier’s requirements. Track every application from start to approval.

3

Stay compliant, automatically

Daily scans catch expiring licenses, CAQH re-attestations, and malpractice deadlines. Get email alerts before anything lapses.

Why practice managers switch to Credana

FeatureSpreadsheetsOutsourced ServicesnCred, MediBillMD, etc.Platform NetworksHeadway, Alma, etc.Credana
You own your payer contracts✅Yes✅Yes❌They own them✅Always
Cost per provider❌Free but chaotic❌$200–$500/payer❌Free but locked in✅$15/mo flat
Expiration tracking❌Manual calendar reminders❌Varies by service❌Limited✅Automatic daily scans + email alerts
Document management❌Scattered across email/drives❌Paper-heavy❌Their portal only✅Centralized vault with AI parsing
Onboarding time❌N/A❌Weeks of back-and-forth❌Their process✅Bulk import in minutes
Multi-payer visibility❌Tab per spreadsheet❌Call your rep❌Only their panels✅All payers, one dashboard
Provider portability❌Rebuild from scratch❌Start over❌Contracts don’t transfer✅Your data, always exportable
Mental health-specific❌N/A❌Generic healthcare✅Therapist-focused✅Built exclusively for group practices

Spreadsheets vs Credana

Free but chaotic — no automation, no alerts, no document management.

You own your payer contracts

✅Yes
✅Always

Cost per provider

❌Free but chaotic
✅$15/mo flat

Expiration tracking

❌Manual calendar reminders
✅Automatic daily scans + email alerts

Document management

❌Scattered across email/drives
✅Centralized vault with AI parsing

Onboarding time

❌N/A
✅Bulk import in minutes

Multi-payer visibility

❌Tab per spreadsheet
✅All payers, one dashboard

Provider portability

❌Rebuild from scratch
✅Your data, always exportable

Mental health-specific

❌N/A
✅Built exclusively for group practices

Outsourced Services vs Credana

nCred, MediBillMD, etc.

$200–$500 per provider per payer, with weeks of back-and-forth.

You own your payer contracts

✅Yes
✅Always

Cost per provider

❌$200–$500/payer
✅$15/mo flat

Expiration tracking

❌Varies by service
✅Automatic daily scans + email alerts

Document management

❌Paper-heavy
✅Centralized vault with AI parsing

Onboarding time

❌Weeks of back-and-forth
✅Bulk import in minutes

Multi-payer visibility

❌Call your rep
✅All payers, one dashboard

Provider portability

❌Start over
✅Your data, always exportable

Mental health-specific

❌Generic healthcare
✅Built exclusively for group practices

Platform Networks vs Credana

Headway, Alma, etc.

They own the contracts. If a provider leaves, you start from scratch.

You own your payer contracts

❌They own them
✅Always

Cost per provider

❌Free but locked in
✅$15/mo flat

Expiration tracking

❌Limited
✅Automatic daily scans + email alerts

Document management

❌Their portal only
✅Centralized vault with AI parsing

Onboarding time

❌Their process
✅Bulk import in minutes

Multi-payer visibility

❌Only their panels
✅All payers, one dashboard

Provider portability

❌Contracts don’t transfer
✅Your data, always exportable

Mental health-specific

✅Therapist-focused
✅Built exclusively for group practices

Credana gives you the organization of a credentialing service, the cost efficiency of doing it yourself, and the technology that neither can offer — without locking you into anyone's network.

How Credana compares to the alternatives

Headway

A platform network that credentials therapists under its own contracts

Headway
Credana

Contract ownership

Headway owns them — you lose credentialing if you leave
You own everything, always

Revenue model

Takes a cut of every session
Flat SaaS subscription — no revenue share

Independence

Locked into their ecosystem
Use any EHR, any billing system

Ideal for

Solo therapists who want zero admin
Group practices (3–20 clinicians) who want control

“If you want to own your payer contracts and control your rates, Headway isn’t an option. Credana gives you the tools without taking your autonomy.”

Outsourced Credentialing Services

Companies like nCred, MediBillMD, and SimiTree that do credentialing paperwork for you

Outsourced
Credana

Cost

$200–$500 per provider per payer
$15/mo per provider, all payers included

Visibility

Call your rep for status updates
Real-time dashboard with every application

Speed

Weeks of back-and-forth to start
Import your roster and start tracking in minutes

Control

They manage the process, you wait
You manage the process with AI assistance

“Outsourcing costs $3,000+ to credential one provider across 6 payers. Credana gives you the same organized workflow for less than a single payer submission.”

Medallion

Enterprise credentialing platform backed by $130M+ in funding, targeting hospitals and large health systems

Medallion
Credana

Target customer

Hospitals, large telehealth cos (100+ providers)
Mental health group practices (3–20 clinicians)

Pricing

~$67K/year median contract
Starts at $49/mo + $15/provider

Service model

Software + dedicated ops team
Self-serve SaaS with AI assistance

Mental health focus

Horizontal — physicians, dentists, NPs
Built exclusively for therapists and counselors

“Medallion is built for enterprise health systems. If you’re a 10-clinician therapy group, you need purpose-built tools at a price that makes sense — that’s Credana.”

Join the waitlistCalculate your costs →

Read our in-depth comparisons: Credana vs Headway · Credana vs Medallion

Simple, practice-friendly pricing

$49/mo base + $15/mo per provider

All features included. No per-payer fees. No revenue skim. You own your contracts.

Example: 8 providers = $169/month

14-day free trial. No credit card required.

Frequently asked questions

Does Credana replace my EHR?+
No. Credana handles credentialing only — it works alongside SimplePractice, TherapyNotes, Jane, or any other EHR you use.
Does Credana handle billing?+
No. We focus on getting and keeping your clinicians paneled so your billing system can collect on in-network claims.
Is this HIPAA-covered?+
Credana stores provider and practice data only — not patient health information — so no BAA is required.
Who is Credana for?+
Outpatient mental health group practices with 3–20 clinicians who manage their own insurance panels. If you track credentialing in spreadsheets, Credana is for you.
How much does it cost?+
$49/month base plus $15/month per provider. All features included, no per-payer fees. 14-day free trial, no credit card required.
How does the AI document parsing work?+
Upload a PDF or image of a license, malpractice COI, DEA certificate, or other credential document. Credana's AI reads the document and extracts the relevant data — license numbers, expiration dates, issuing states — for you to review and confirm before saving. It typically saves 5–10 minutes per document.
Can I import my existing provider spreadsheet?+
Yes. Credana accepts CSV and Excel files. The import wizard auto-detects your column headers, validates the data, and lets you review everything before importing. Most practices are fully migrated in under 15 minutes.
How is Credana different from Headway or Alma?+
Headway and Alma are platform networks — they handle credentialing but own the payer contracts. If a provider leaves, those contracts don't transfer. Credana is a tool your practice owns. You manage your own payer relationships and keep full control of your contracts.

Stop losing revenue to credentialing chaos.

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